View Our
Latest Post
Bad Customer Service
Bad customer service is something we’ve all encountered. But have you ever been so frustrated that you promoted a tweet about it or wrote a country song? These extreme reactions highlight a bigger truth: a bad experience can quickly become a viral sensation in today’s connected world. Let’s explore five real-world examples of poor customer … Continue reading Bad Customer Service
Are Customers turning completely to Social Media for Customer Service?
Most Customers are moving away from the traditional channels of Phone, Email to Social Media reporting when they are seeking Customer Service. While Facebook and Twitter are the most common platforms for customers contacting brands through social media, with Gen Z leaning toward Instagram. Summary Consumers are looking to social media for their … Continue reading Are Customers turning completely to Social Media for Customer Service?
New Automatic US Airline Refund Rules Now in Effect — Here’s What You Need to Know
The new rules make it easier for you to get your money back because they require airlines to automatically provide prompt cash refunds when you’re entitled to one. The new guidelines strictly define prompt as seven business days for credit card purchases and 20 calendar days if you used any other form of payment. You’ll … Continue reading New Automatic US Airline Refund Rules Now in Effect — Here’s What You Need to Know
FTC rules on US
The Federal Trade Commission (FTC), the guardians of consumer protection and competition in the U.S., is akin to cosmic regulators ensuring fair play in the galaxy of commerce. Here’s a rundown of some key FTC rules that might tickle your neurons: Made in USA Labeling Rule: If you slap a “Made in USA” label on … Continue reading FTC rules on US
The maze of U.S. Medical Insurance!
If you think exploring the universe is challenging, just wait until you attempt to secure a simple healthcare plan without feeling like you’re gambling with your financial future. Here’s the scoop on what’s trending in the digital realm: Cost Conundrum: Health insurance premiums are skyrocketing at an astonishing rate. We’re seeing family premiums that could … Continue reading The maze of U.S. Medical Insurance!
