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2025 CX Forecast: Bold Moves will Yield Big Rewards
Customer experience (CX) hit rock bottom in 2024, yet many brands remain indifferent, mistaking strong stock performance for a green light to do nothing. But for bold CX leaders, 2025 is a year of opportunity. Those willing to invest strategically can break away from the pack. Here’s what’s coming: 🔹 GenAI Will Reshape Contact Centers … Continue reading 2025 CX Forecast: Bold Moves will Yield Big Rewards
How DeepSeek would change the game for AI?
DeepSeek has sent shockwaves through Silicon Valley, outclassing top models like ChatGPT 4 and Gemini 2. Here’s why it’s a game-changer: 1️⃣ Breaking Cost & Talent Myths DeepSeek was built at a fraction of the cost—shattering the belief that AI like this needed billions and exclusive Valley talent. 🚀 Young engineers from Chinese universities proved … Continue reading How DeepSeek would change the game for AI?
2025 Customer Outlook: The Future of Consumer Behaviour and Experience
As we move into 2025, consumer expectations are shifting at a rapid pace. The modern customer is more informed, connected, and empowered than ever before. To stay ahead, businesses must embrace emerging trends and adapt to an evolving landscape. Here’s what you can expect in the year ahead. 1. Hyper-Personalization: Tailored Experiences Are the New … Continue reading 2025 Customer Outlook: The Future of Consumer Behaviour and Experience
200+ success stories of businesses implementing CX platforms around the world
200+ success stories of businesses implementing Customer Experience platforms around the world
Super Saturday: Christmas Deals to watch out for
Super Saturday: The last Saturday before Christmas is perfect for last-minute shoppers looking for great deals.Several retailers in the USA are offering unique Christmas deals across various categories. Here are some notable offers Frigidaire Mini Fridge at Dollar General On December 24, Dollar General will offer a Frigidaire Mini Fridge for $10, a 60% discount … Continue reading Super Saturday: Christmas Deals to watch out for
