Octopus Energy US
Smarter energy plans so you can save the most
Unverified Business
We understand that green energy is cheap energy. Better for you, better for the environment. We offer multiple low-cost plans depending on where you live and only offer 100% renewable energy.
Dec 26, 2024
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Due to a calamity of errors on Octopus use of AI - I am sitting with no power. I had made several inquiries as to why I was not getting a bill - come to find out after my power was disconnected today due to someone (not known to me) transferred service to my address. I had been making payments - semi monthly because I was not getting a bill but using services. I called customer service and spoke to Lisa (excuse the spelling) she understood my predicament and actually brought me to tears of gratitude. She showed heart felt empathy and made it all right. It is great to know that there are people like her that in a job were you are verbally abused by irritate customers on a daily basis - when she can actually push all that aside and be that person that can shine in someones else calamity and mayhem - she is one of those people that is truly a gift to the broken worldThank you