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It is a good thing but before they changed things they had moved 70 plus dollar to a ecard that I never could figure out how to use and then when they changed things I never got it back in my account nor do I know what happened to it my account has been messed up then I bought some stuff online for Christmas but they had me go to the third party they had on the site and I never got what I ordered which was some jeans and I called the other place which was some Chinese people and they took my information and I have called and called but they always say a ticket put in and will call back here it is June that was December I guess I am just out of my money without anything I bought smh. Walmart I had many problems ordering ex specially during Christmas I ordered a PlayStation and then right before they shipped it is said no longer in stock when they first said in stock . I am having a hard time wanting to shop cause when I do things get screwed up or like then my money was taken off my savings catcher account and it was less .

I have been using W+ program for about a year now. Depending on the store your order is being processed will determine the delivery and the outcome of your order. Depending on the order substitutions, the delivery, if everything in your order was delivered or not. Some stores I had to change because of those results I just mentioned, is the reason why I had to change my store locations. Then, depending on the store, depends on items that are not available at certain locations. If anything is missing, contact Customer Service and they are really good with resolving the issue. I am without any transportation at the moment so using them has been a lifesaver. Some of the person is really good with communication and some are not. I dont want to be the person to hold one person accountable for whatever a person or persons will do or not do. If you are someone having transportation issues and need to grocery shop as if you were in person, purchase the W+. You will like it. Now, they have some promotional deals within the cellphone companys. I am glad that I have the W+. So, now WalMart, when the program is gaining more customers based on my experience and review, I will be waiting for my prize Lol =.

My auto updated new version caused me more trouble than ever before. 1) my resent pickup order was sent to another store which is not my designated/preferred store without let me know. 2)I did not receive order confirmation email after I placed the order.3) when my husband drove to our regular store, he was told there is no my order, after 30 min search, he was told the order is at another store 20 to 30 min away.3) he drove there to get our pick up order and was told there Id no our order there either , all the workers ignored him for more than one hour, no body wanted to give answer, including manager, eventually he had to leave empty handed after more than 3 hs for our regular 20 to 30 min pick+driving time. 4) Walmart successfully charged on my credit card for this pickup and informed me 15 min before my designated time stating pickup is ready even informed me which item they substitute. Strange??5) the new version is no more work properly on my IPad Pro, it stay in vertical all the time, nor rotation to the need, seem it just just for iPhone. We are seriously thinking give up Walmart after so much trouble and 1.5 yes successful pickup services from Walmart. I want my oldversion back!! Or fix the problems! I am not happy and frustrated .

NEW: They put lists and everything else back onto the app. Yay! I dont know why they took it away, but they seemed to have listened after two years. OLD: They changed it and made it to where youre only ordering online now. I liked the other version better, where I could check the availability at other stores myself. However, you cant do that anymore unless you go back to the home menu and change your store. You can no longer see other pickup options for availability, and you can no longer access many things on the app, such as my list!! Thats how I did my grocery shopping. You can only add items to the cart now. I want to shop for myself, not make an order. You have to go to another section in the menu and there are many features that take you to your internet browser. They dont actually have those features on the app anymore. They changed this (according to the Walmart website article) sometime during September 7th-9th 2021. Thats when the new update came out. I hate it. Change it back. Nothing is separated like it is supposed to be. I dont want everything to go towards online orders. I want to see availability and be able to do everything in the app like before.

Walmart does not have their website and associated email instructions working properly. The app says things like free delivery but then when one gets to the checkout, it says delivery not available. Walmart also does not restock their items in anything remotely close to a timely fashion. When one wants to reorder something, typically it is not available at one's Walmart store location of choice for an unacceptably prolonged period of time - if Walmart wanted to do more business and satisfy its customers, it would keep much better track of inventory and keep its stores stocked with items in demand in a much more timely fashion, instead of expecting customers to go to other much less convenient locations to get the items they want. Also, when Walmart sends emails to notify customers that items are ready for pickup, it gives false instructions. In my most recent experience, the email instructed me to drive to "pick up" to have the item brought to my car, but when I arrived, not only did the employee who answered the "pick up area" phone line tell me I could not pick up my items there as the email instructed, but he hung up on me when I questioned him about why the email gave false instructions. The discourteousness of this employee either reflects poor training by Walmart or just low quality personnel hired by Walmart. Either way, it does not reflect well on Walmart.

I used to love this app. Ive been exclusively purchasing from Walmart online since 2020. Lately Ive been noticing that on things that I purchase regularly they increase the price dramatically. When you go in the store it isnt that much. On many things I buy they will say they are unavailable for delivery all of a sudden, even though theyre in stock and Ive had them delivered many times. Especially toilet paper. I usually buy this great toilet paper, its in stock, but it says all of a sudden its unavailable for delivery, only cottenelle is available for delivery. Do they have a shady thing going on with that company where they wont let any toilet paper deliver except for theirs? My children only like this one poptart. My only option to purchase it is if I pay 9.95 shipping fees, even though Im a member and get free shipping. Sometimes they jack the price up to ship for 50$ for one box. FIFTY dollars!!be careful on your my items list. Many times the price has completely changed like the poptarts. You think youre just re adding to your cart, when in reality its $100 or something absurd for a box of cereal. You have to watch your cart carefully. Especially if you just add things to your cart and check out on a different day, when your order is ready to complete. The prices change. Many many of the things I regularly buy day out of stock, but when you go in they are in fact stocked. So many times the price has been cheaper in store vs the app.

Look, Walmart is finally improving and its a must they have because I order almost 3 times a week spending over $100 for food and personal items and at the end of the day when the delivery arrives its always short, or the food is missing or the personal items are not available but when I actually end up going to Walmart I see these items are actually available and when I speak to management about it all they tell me that its the outside company that shops the items and if they are overloaded with deliveries than you can forget getting all the items you requested or paid for!!! This is terrible furthermore, I have to spend almost 20 mins. On the phone with customer support trying to get all the missing items refunded. Also, lately, Ive been getting a lot of expired food and rotten food food thats bad lunchmeat thats about to go bad it lasts maybe 24 hours then has slime all over it. Its disgusting I dont know. Its poor quality at this particular Walmart or what but this Walmart that Im speaking about has only been an operation for maybe five years so its pretty much a brand new Walmart anyway I hope Corporate reads this probably not, but if they do, I hope they do some about it cause I know Im not the only person complaining Im about to take my money to ShopRite now that they do deliveries I know that their orders are going to be accurate. They make sure That.

This was once a good app. But now there is no way to get receipts from in-store purchases! Even after paying for the items through the app, there was a time when we could click on the receipt and choose which view we wanted. NOW, after paying, a quick flash and there is NOTHING!! If I want to return an item, there is NO WAY I can return it, because the iPhone pay does not give you a paper receipt, and it doesnt give you an electronic receipt, either!! For all I know, you guys are ripping me off all my purchases and I have no way to prove it!! What are we supposed to show the theft-prevention person at the exit, who pretends to look at our purchases to make sure we didnt shoplift? They want to see a receipt, but I dont have any! This has been going on for several weeks now! I keep seeing updates, and I keep updating, but there isnt anything to show for our purchases!! I was using this app to help me keep track of expired food, because it showed when I bought them. I was able to use it as price comparison at other stores. I cant find any receipts from purchases! So anything I bought for work from Walmart is impossible to claim on my taxes! What are you devs doing? Please bring back our receipts!! And what happened to the middle services? Now its just a bunch of departments! Not happy with this setup. Please fix it so we can use it.

The first time I ordered grocery delivery my order was stolen by the driver, but when I contacted Walmart support I was met with excellent customer service. I ordered a second time without problem. However todays just been a nightmare. I had my order scheduled for 7-8, and at 6: 46 received an email my order would be there at 6:52. At 7:13 I get an email letting me know the substitutions, and what was unavailable. 8:20 rolls by so I use chat assistance to contact a customer service agent, where Im assured my delivery will come, its just taking longer due to higher volumes of merchandise being ordered. 9:10 comes so we called to ask on the status of the order (we doubted it was coming at this point but wanted to know what was going on). We were then rudely told that no one was home (uh, yes we were) so the ordered was returned by the driver, that the store was closed, and to call back at 8am to get my order rescheduled. What?! We seriously waited hours for our order only to be told off, and to call back the next day. Why couldnt he just reschedule us or refund us, save us the trouble having to go through this again. And the whole time on the Walmart app it just said the status of my order was preparing, and still says that. This whole process has been a nightmare.

This is my 4th attempt using a different method for each attempt to resolve the issue. AFTER you place an your online order,(pickup,delivery or shipped) the option to EDIT or Change your order is impossible and will go as far as letting you make all the necessary changes and once you click Update Order it has been saying Sorry,Error Try again at a later. Or something similar. Even if its literally ONLY been 2mins since placing the order and it has available time for Adding or Editing items . Theres a couple hours left before the Order Person is beginning to complete the order, to have ready for the scheduled time slot . Its beyond frustrating and I have lost count of how many times I have had to completely cancel my entire order, when its only ONE item that needs correcting. Ex; Change order to Regular milk instead the low fat I accidentally ordered instead. I have successfully made contact with a LIVE Customer Service Chat Agent for assistance in correcting or fixing the issue. Of course this issue is MY FAULT despite the fact I have followed and attempted ALL suggestions to fix it. Please help me/us/anyone whos struggling with this time consuming issue. Otherwise I will (unfortunately) be forced to go back to the original shopping In-Store method and my nerves or anxiety will suffer greatly from it. Thanks in advance for Whomever is reading this and taking the necessary steps to resolve this issue.